Is the video stuttering or you see a spinning loading bar in the YouTube video player, or it doesn’t continue to play the HD video you want to watch. Then make sure you use the Turn Off the Lights browser extension v3.0.0.14 or higher. And try to remove also your cookies in your browser of the YouTube website.

Stuttering caused by other extensions

These days it can also cause the issue by another YouTube extension you are using. As a result, it conflicts with our most customizes web and video experience. So to solve this problem, open your web browser and go to the Extensions tab. And disable one by one the extension you are using (except the Turn Off the Lights browser extension).

Google Chrome

The steps for Google Chrome:

  1. Open this page:
    chrome://extensions/
  2. And disable each extension on that web page except the Turn Off the Lights Chrome extension

Safari

An Apple Safari users, then follow these steps:

  1. Go to Safari on your Apple menu bar
  2. Click on Preference
  3. You see a new window show up and go now to the Extensions tab
  4. And disable each extension on that panel except the Turn Off the Lights Safari extension

Opera

Opera users, so follow this instruction steps:

  1. Open this page:
    opera://extensions/
  2. And disable each extension on that web page except the Turn Off the Lights Chrome extension

Firefox

Therefore, follow the steps for Firefox:

  1. Open this page:
    about:addons
  2. And disable each extension on that web page except the Turn Off the Lights Firefox extension

How to clear cache and cookies

In addition to extensions, you can review and follow the instructions provided by your web browser on how you can clear your cookies:


Do you found technical, factual and grammatical errors on the Turn Off the Lights website?
You can report a technical problem using the Turn Off the Lights online technical error feedback form.




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