Category: browser

Everyone hates online ads. If you’re seeing extra ads on a website, your computer is probably infected with malware. Or one of your other browser extensions injects it on your web page.

Download only from trusted website

It’s best to download only software from websites that have a green https protocol. Such as the Chrome web store, Firefox add-ons, Opera add-ons and the Safari extension web page. Do never trust a site with only http. They don’t care about your privacy and security. The best solution is to remove those extensions because they can secretly send your personal information to an online advertising company.
Here at Turn Off the Lights, we care about your privacy and security. That’s why this website has a green security lock icon. And our browser extension doesn’t inject any ads in websites such as Apple, YouTube, Wikipedia etc.

Remove Online Ads Extension

Most ads is coming from another browser extension that is installed on your computer. To remove it (in the Google Chrome web browser):

• Open the options menu via the “menu” icon on the top right, and choose Settings.
• Open the Extensions panel and there is the list of extensions installed.
• Remove an Extension by clicking the Remove button next to an item.

Chrome Cleanup Tool

Can’t know what Chrome extension creates this problem in your Google Chrome web browser. Use the Chrome Cleanup Tool from Google. This software removes the unexpected ads you can’t get rid of, or otherwise changing your browsing experience. This tool is only available for Windows users.

That’s all! Want a brief overview? Jayne will explain the solution again in this YouTube on how to fix this ads problem.

If you see other examples that you can document about online ads, please point them out in the comments section of this YouTube video.
And if you have any questions, please don’t hesitate to contact us on our support page.

Sometime play YouTube with your feet, this especially with the YouTube video quality. When you need the highest video quality you see just big pixel blocks. And that may be distracting after a while.

Turn Off the Lights browser extension is a tool everything around the topic video. That is why this is kindly a YouTube extension.
Because inside there is an option to play automatically the highest YouTube video quality of this video. Or you can choose yourself the quality from the list: 4K, 1080p, 720p, 480p, 360p, 240p and 144p.

YouTube Video Quality

Jayne will tell you here in this YouTube video on how to enable this AutoHD feature in the Turn Off the Lights extension. The only thing you need is a web browser such as Google Chrome and the Turn Off the Lights extension.

If you have any questions, please don’t hesitate to contact us on our support page or leave a comment in the YouTube video.

Flash Video is still widely used by big companies. And some companies is moving to the industry standard HTML5 video.

User Email about Flash video

Each week we receive an email from our users that said that the Turn Off the Lights extension cannot detect the flash video player on a website. While it works on YouTube. And ask us on how to fix this issue in his Google Chrome web browser.
The solution for this question was very easy, and we explain that the Turn Off the Lights browser extension detect default all the HTML5 Video Players, but by enabling one setting in the extension options page you it supports also the Adobe Flash objects.

Bringing support to our users is extremely important to us. That’s why we create a YouTube video serie about the most asked questions about the Turn Off the Lights Browser extension.

Here is the first YouTube solution video on how detect the Flash video player, for ‘Question of the Day’.

If you have any questions, please don’t hesitate to contact us on our support page or leave a comment in the YouTube video.