{"id":9,"date":"2014-11-17T13:05:02","date_gmt":"2014-11-17T13:05:02","guid":{"rendered":"http:\/\/www.turnoffthelights.com\/support\/?p=9"},"modified":"2024-11-25T21:41:22","modified_gmt":"2024-11-25T21:41:22","slug":"it-doesnt-work","status":"publish","type":"post","link":"https:\/\/www.turnoffthelights.com\/support\/browser-extension\/it-doesnt-work\/","title":{"rendered":"It doesn&#8217;t work? 5 Easy Solutions (for beginner users)!"},"content":{"rendered":"\n<div class=\"wp-block-rank-math-toc-block\" id=\"rank-math-toc\"><h2>Table of Contents<\/h2><nav><div><div><a href=\"#introduction\">Introduction<\/a><\/div><div><a href=\"#the-steps-for-a-good-installation\">The steps for a good installation<\/a><\/div><div><a href=\"#steps-to-fix-doesnt-work-the-extension\">Steps to fix doesn&#8217;t work the extension<\/a><\/div><div><a href=\"#you-tube-video\">YouTube video<\/a><\/div><div><a href=\"#conclusion\">Conclusion<\/a><\/div><\/div><\/nav><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"introduction\">Introduction<\/h2>\n\n\n\n<p>But what doesn&#8217;t work (on YouTube, Vimeo, Dailymotion)? Here are the basic steps to make sure you installing correct the browser extension. First, make sure you use the latest version of this browser extension. You can easily test this&nbsp;by&nbsp;uninstalling the extension and installing it directly from the official extension gallery&nbsp;website (Chrome Web Store, Firefox add-on, Opera extension, Microsoft Store, or on the official <a href=\"http:\/\/www.turnoffthelights.com\">Turn Off the Lights<\/a>&nbsp;website).<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/www.turnoffthelights.com\/support\/wp-content\/uploads\/2020\/08\/browser-extension-doesnt-work-1024x512.png\" alt=\"Chrome extension doesn't work\" class=\"wp-image-5290\" srcset=\"https:\/\/www.turnoffthelights.com\/support\/wp-content\/uploads\/2020\/08\/browser-extension-doesnt-work-1024x512.png 1024w, https:\/\/www.turnoffthelights.com\/support\/wp-content\/uploads\/2020\/08\/browser-extension-doesnt-work-300x150.png 300w, https:\/\/www.turnoffthelights.com\/support\/wp-content\/uploads\/2020\/08\/browser-extension-doesnt-work-768x384.png 768w, https:\/\/www.turnoffthelights.com\/support\/wp-content\/uploads\/2020\/08\/browser-extension-doesnt-work-1536x768.png 1536w, https:\/\/www.turnoffthelights.com\/support\/wp-content\/uploads\/2020\/08\/browser-extension-doesnt-work-2048x1024.png 2048w, https:\/\/www.turnoffthelights.com\/support\/wp-content\/uploads\/2020\/08\/browser-extension-doesnt-work-60x30.png 60w, https:\/\/www.turnoffthelights.com\/support\/wp-content\/uploads\/2020\/08\/browser-extension-doesnt-work-150x75.png 150w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Chrome extension doesn&#8217;t work<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"the-steps-for-a-good-installation\">The steps for a good installation<\/h2>\n\n\n\n<p>Try following the steps below to make sure you install correctly the Turn Off the Lights extension:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>If you have the browser extension installed, uninstall it first. And reinstall it back from the <a href=\"https:\/\/www.turnoffthelights.com\/browser\/\">official Turn Off the Lights website<\/a><\/li>\n\n\n\n<li>Restart your web&nbsp;browser<\/li>\n\n\n\n<li><strong>How to clear cache and cookies<br><\/strong>Review and follow the instructions provided by your browser:\n<ul class=\"wp-block-list\">\n<li>Google:&nbsp;<a rel=\"noopener noreferrer\" href=\"https:\/\/support.google.com\/chrome\/answer\/95582\" target=\"_blank\">Google Chrome<\/a><\/li>\n\n\n\n<li>Opera:&nbsp;<a rel=\"noopener noreferrer\" href=\"http:\/\/www.opera.com\/help\" target=\"_blank\">Opera<\/a><\/li>\n\n\n\n<li>Mozilla:&nbsp;<a rel=\"noopener noreferrer\" href=\"https:\/\/support.mozilla.org\/en-US\/home\" target=\"_blank\">Firefox<\/a><\/li>\n\n\n\n<li>Apple:&nbsp;<a rel=\"noopener noreferrer\" href=\"https:\/\/www.apple.com\/support\/safari\/\" target=\"_blank\">Safari<\/a><\/li>\n\n\n\n<li>Yandex:&nbsp;<a rel=\"noopener noreferrer\" href=\"https:\/\/support.google.com\/chrome\/answer\/95582\" target=\"_blank\">Yandex Browser<\/a><\/li>\n\n\n\n<li>Microsoft:&nbsp;<a rel=\"noopener noreferrer\" href=\"https:\/\/support.microsoft.com\" target=\"_blank\">Microsoft Edge<\/a> <\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Do you still have an issue? <strong>Disable the other browser extensions<\/strong> you have installed (except Turn Off the Lights).\n<ul class=\"wp-block-list\">\n<li>Google Chrome users:\n<ol class=\"wp-block-list\">\n<li>Open this page:<br><strong>chrome:\/\/extensions\/<\/strong><\/li>\n\n\n\n<li>And disable each extension on that web page&nbsp;except the Turn Off the Lights Chrome extension<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>Microsoft Edge users:\n<ol class=\"wp-block-list\">\n<li>Click on the 3 dots in your toolbar, and click on the <strong>Extensions<\/strong>&nbsp;menu<\/li>\n\n\n\n<li>Then disable each extension on that sidebar page&nbsp;except the Turn Off the Lights for Microsoft extension<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>Safari users:\n<ol class=\"wp-block-list\">\n<li>Go to Safari on your Apple menu.<\/li>\n\n\n\n<li>Click on <strong>Preference<\/strong><\/li>\n\n\n\n<li>You see a new window show up and go now to the <strong>Extensions<\/strong>&nbsp;tab<\/li>\n\n\n\n<li>Then disable each extension on that panel&nbsp;except the Turn Off the Lights Safari&nbsp;extension<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>Opera users:\n<ol class=\"wp-block-list\">\n<li>Open this page:<br><strong>opera:\/\/extensions\/<\/strong><\/li>\n\n\n\n<li>Then disable each extension on that web page&nbsp;except the Turn Off the Lights Chrome extension<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>Firefox users:\n<ol class=\"wp-block-list\">\n<li>Open this page:<br><strong>about:addons<\/strong><\/li>\n\n\n\n<li>Then disable each extension on that web page&nbsp;except the Turn Off the Lights Firefox extension<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"steps-to-fix-doesnt-work-the-extension\">Steps to fix doesn&#8217;t work the extension<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Try to reset your Turn Off the Lights browser extension settings<\/li>\n\n\n\n<li>Remove the other installed browser extensions<\/li>\n\n\n\n<li>Check you are using the latest web browser version<\/li>\n\n\n\n<li>Check you are using the latest Operating System version<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"you-tube-video\">YouTube video<\/h2>\n\n\n\n<p>Do your Turn Off the Lights browser extension still &#8220;doesn&#8217;t work&#8221;? Here in this helpful YouTube video, you will see how to fix Turn Off the Lights and get it back working like it was on day 1.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"\ud83d\udd35Is Your Turn Off the Lights Browser Extension not working flawlessly? 3 SOLUTIONS\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/H8BUunI8N78?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><figcaption class=\"wp-element-caption\">How to fix Turn Off the Lights browser extension<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"conclusion\">Conclusion<\/h2>\n\n\n\n<p>So if it still doesn&#8217;t work the extension in your web browser, contact us by using the support link here on the left side.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction But what doesn&#8217;t work (on YouTube, Vimeo, Dailymotion)? Here are the basic steps to make sure you installing correct the browser extension. First, make sure you use the latest version of this browser extension. You can easily test this&nbsp;by&nbsp;uninstalling the extension and installing it directly from the official extension gallery&nbsp;website (Chrome Web Store, Firefox [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-9","post","type-post","status-publish","format-standard","hentry","category-browser-extension"],"lang":"en","translations":{"en":9,"de":19260,"ja":21022},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/www.turnoffthelights.com\/support\/wp-json\/wp\/v2\/posts\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.turnoffthelights.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.turnoffthelights.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.turnoffthelights.com\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.turnoffthelights.com\/support\/wp-json\/wp\/v2\/comments?post=9"}],"version-history":[{"count":5,"href":"https:\/\/www.turnoffthelights.com\/support\/wp-json\/wp\/v2\/posts\/9\/revisions"}],"predecessor-version":[{"id":19449,"href":"https:\/\/www.turnoffthelights.com\/support\/wp-json\/wp\/v2\/posts\/9\/revisions\/19449"}],"wp:attachment":[{"href":"https:\/\/www.turnoffthelights.com\/support\/wp-json\/wp\/v2\/media?parent=9"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.turnoffthelights.com\/support\/wp-json\/wp\/v2\/categories?post=9"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.turnoffthelights.com\/support\/wp-json\/wp\/v2\/tags?post=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}